Shipping Policy
Last updated: 10/12/2025
Version 1.0
ZephorLogic Shipping Policy
1. Service Overview
ZephorLogic primarily provides digital educational management services that do not require physical shipping. However, this policy applies when we provide physical products.
2. Digital Service Delivery
- Account access provided immediately upon activation
- Login credentials delivered via email within minutes
- Setup materials available instantly in dashboard
- No shipping required for digital services
3. Physical Product Shipping
Processing Time
- Standard items: 1-2 business days
- Custom materials: 3-5 business days
- Hardware orders: 2-3 business days
- Bulk orders: 5-7 business days
4. Shipping Methods
Domestic Shipping
- Standard: 3-7 business days
- Express: 1-2 business days
- Overnight: Next business day
International Shipping
- Standard: 7-14 business days
- Express: 3-5 business days
- Economy: 10-21 business days
5. Shipping Costs
- Standard shipping rates apply (Free shipping available on qualifying orders)
- Express shipping at premium rates
- Overnight shipping at premium rates
- International shipping calculated based on destination
6. Order Tracking
- Tracking number provided via email
- Real-time updates available
- SMS notifications upon request
- Delivery confirmation for valuable items
7. Damaged or Lost Shipments
- Report damages within 48 hours
- Contact us for lost packages
- Replacement items at no additional cost
- Insurance claims for high-value items
8. Contact Information
ZephorLogic Shipping Department
Email: shipping@zephorlogic.com
Phone: +91 88672 67331
Track Orders: orders.zephorlogic.com
Address: 2nd Floor, 29/30, B2, RKR Residency
1st Cross, Munnekolala, Marathahalli
Bengaluru, Karnataka 560037
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