Return Policy

1. Policy Overview

ZephorLogic primarily provides digital educational management services. Since our core offerings are software-based services rather than physical products, traditional returns do not typically apply.

2. Digital Services

Our educational management platform is a digital service that cannot be "returned" in the traditional sense. However, we offer:

• Account cancellation options per our Terms of Service
• Data export capabilities before account closure
• Subscription modifications and downgrades
• Service credit for documented interruptions

3. Physical Products

If we provide physical products (hardware, printed materials):

• Returns accepted within specified period of delivery
• Items must be in original condition with packaging
• Customer responsible for return shipping unless defective
• Refund processed within specified business days

4. Service Adjustments

Instead of traditional returns, we offer:

• Account plan modifications
• Additional training and support
• Service credits for issues
• Migration assistance if needed

5. Return Process

1. Contact support within return window
2. Provide order number and reason
3. Receive return authorization
4. Ship item to provided address
5. Await inspection and refund

6. Non-Returnable Items

• Personalized or custom materials
• Digital downloads and reports
• Fully delivered services
• Items after return period

7. Contact Information